2. Types of Personal Information collected by SOSHR SOLUTIONS
“Personal information” (PI) - means anyinformation relating to an identified or identifiable natural person includingcommon identifiers such as a name, an identification number, location data, anonline identifier or one or more factors specific to the physical,physiological, genetic, mental, economic, cultural or social identity of thatnatural person and any other information that is so categorized by applicablelaws.
We collect information about you and/or yourusage to provide better services and offerings.
The Personal Information that we collect, andhow we collect it, depends upon how you interact with us. We collect thefollowing categories of Personal Information in the following ways:
· · · · · · · · · · 3. How SOS HR SOLUTIONS may use your PersonalInformation
We will only use your personal data in a fairand reasonable manner, and where we have a lawful reason to do so. Our use ofyour personal data depends on the purpose for which you interact with us. Wemay process your Personal Information for the following purposes:
· · · · · · · · · · 4. Cookies and Other Tracking Technologies
Some of our web pages utilize"cookies" and other tracking technologies. A "cookie" is asmall text file that may be used, for example, to collect information aboutweb-site activity. Some cookies and other technologies may serve to recallPersonal Information previously indicated by a user. Most browsers allow you tocontrol cookies, including whether or not to accept them and how to removethem.
You may set most browsers to notify you if youreceive a cookie, or you may choose to block cookies with your browser, butplease note that if you choose to erase or block your cookies, you will need tore-enter your original user ID and password to gain access to certain parts ofthe Platform.
5. The Basis/ Grounds which we rely on forcollection and processing of your Personal Information:
Your Personal Information is collected andprocessed by SOS HR SOLUTIONS based on the following legal grounds dependingupon the nature of Personal Information and the purposes for which it isprocessed.
SOS HR SOLUTIONS relies on your consent in order to process your PersonalInformation in certain situations. If SOS HR SOLUTIONS requires your consent tocollect and process certain Personal Information, as per the requirements underthe applicable data protection laws, your consent is sought at the time ofcollection of your Personal Information and such processing will only beperformed where consent is secured.
Your Personal Information may be processed by SOS HR SOLUTIONS, to the extentthat such processing is necessary to allow SOS HR SOLUTIONS to comply with alegal obligation. An example of this would be if SOS HR SOLUTIONS is requiredto disclose your Personal Information to respond to a court order or if SOS HRSOLUTIONS is required to retain specific records for a fixed period to complywith requirements under any applicable law.
6. Information Sharing and Disclosure
We restrict access to your PersonalInformation to employees who we believe reasonably need to know/or thatinformation to fulfil their jobs to provide, operate, develop, or improve ourproducts or services.
SOS HR SOLUTIONS does not disclose, transferor share your Personal Information with others except with:
· · · · · · SOS HR SOLUTIONS does not intend to transferPersonal Information without your consent to third parties who are not bound toact on SOS HR SOLUTIONS's behalf unless such transfer is legally required.
If your Personal Information is transferredoutside Kuwait, we take the necessary steps to protect your PersonalInformation in accordance with applicable data protection laws.
7. Third Party Content:
SOS HR SOLUTIONS makes no representations or warranties regarding how yourinformation is stored or used on third-party servers. We recommend that youreview the applicable privacy statements and policies of each third-party sitelinked from the Platform to determine their use of your personal information.
To use the Platform, you agree that you mustbe the minimum age (described in this paragraph below) or older.
The minimum age for these purposes shall beeighteen (18), however if local laws require that you must be older for SOS HRSOLUTIONS to be able to lawfully provide the services over the Platform to youthen that older age shall apply as the applicable minimum age.
If you are under the age of 18 or the age ofmajority in your jurisdiction, you must use the Platform under the supervisionof your parent, legal guardian or responsible adult.
9. Retention of Personal Information
Your Personal Information will not be retainedby SOS HR SOLUTIONS any longer than it is necessary for the purposes for whichthe Personal Information is processed and/or in accordance with legal,regulatory, contractual or statutory obligations as applicable.
At the expiry of such periods, your PersonalInformation will be deleted or archived in compliance with applicable laws
10. Controlling your personal information
You have the right to invoke your rights whichare available to data principals or data subjects (as per applicable laws andregulations) in relation to your Personal Information which is being processedby SOS HR SOLUTIONS.
SOS HR SOLUTIONS provides you the ability tokeep your Personal Information accurate and up-to-date. If at any time youwould like to a) rectify, update or correct your Personal Information; b)obtain confirmation on whether or not your Personal Information is processed byit; c) access your Personal Information or exercise your right to dataportability; or d) exercise your right to restrict the continuing disclosure ofyour Personal Information to any third party by SOS HR SOLUTIONS in certaincircumstances, you are requested to contact us using the contact detailsmentions below. We will require you to provide a valid proof of your identity,in order to ensure that your rights are respected.
For the exercise of certain rights, you may berequired to approach the relevant authority / designated officer as per theprovisions of the applicable data protection laws/ SOS HR SOLUTIONS may inaccordance with the provisions of applicable data protection laws, charge a feefor fulfilling your request, in particular in case of excessive or manifestlyunfounded request. Further you acknowledge that the abovementioned rights arenot absolute and are subject to limitations as per the applicable dataprotection laws.
11. Confidentiality and Security
· · 12. Social media
SOS HR SOLUTIONS operates channels, pages andaccounts on some social media sites to inform, assist and engage withcustomers. SOS HR SOLUTIONS monitors and records comments and posts made onthese channels about itself in order to improve its products and services.
Please note that you must not communicate thefollowing information to SOS HR SOLUTIONS through such social media sites:
· · Excessive, inappropriate, offensive or defamatory content.
SOS HR SOLUTIONS is not responsible for anyinformation posted on those sites other than the information posted by itsemployees on its behalf. SOS HR SOLUTIONS is only responsible for its own useof the Personal Information received through such sites.
SOS HR SOLUTIONS does not store any accountrelated information or any credit / debit card details. SOS HR SOLUTIONS shallnot be liable for any loss or damage sustained by Users as a result of anydisclosure (inadvertent or otherwise) of any information concerning the User'saccount, credit cards or debit cards in the course of any online transactionsor payments made for any products and/or services offered through the Platform.
In case any Personal Information is shared byyou with SOS HR SOLUTIONS, which is not requested by SOS HR SOLUTIONS during registration,(whether mandatorily or optionally), SOS HR SOLUTIONS will not be liable forany information security breach or disclosure in relation to such information.
15. Data Protection Officer/ Grievance Officer
In case you have any complaints and/orgrievances in relation to the processing of your Personal Information you cansend your complaints via e-mail to our grievance officer:
SOS HR SOLUTIONS
Al Khaleej Towers, 4th Floor, Abu Bakr Street,
Qiblah Area, Kuwait City, Kuwait